Reference

Read These Terms Before You Open an Account

These terms set out how your slot368 account works — what we expect from you, what you can expect from us, and how wallet transactions through DANA, OVO, and GoPay are handled.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal verification stepsAccount suspension conditionsApplicable law and jurisdiction
slot368 Read These Terms Before You Open an Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or you need to raise a wallet dispute involving DANA, OVO, or GoPay, our support team is the right first stop. Players in Yogyakarta and across Indonesia can contact us through the channels below — we handle account-terms queries separately from general game support so your question reaches the right team faster.

Team online

Live Chat

Open the chat widget inside your account dashboard. Terms-related queries are routed to a dedicated account team, not the general queue.

Email Support

Send your query with your registered account ID to our support address. We reply to terms and wallet-dispute emails with a written response you can keep for your records.

Help Centre

Our help centre has a dedicated terms section where account rules, wallet verification steps, and eligibility conditions are broken down by topic.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Practices

slot368 applies account-level security measures to protect your login, transaction history, and wallet details. We collect only the data needed to run your account, process DANA, OVO, or GoPay transactions, and meet any obligations required under applicable law. We do not sell or rent your personal data. You can request a summary of the data we hold, ask us to correct inaccuracies, or close your account at any time by contacting support with your verified account ID.

Data We Collect

We collect your registration details, wallet identifiers for DANA, OVO, or GoPay, and transaction logs. Nothing beyond what your account operation requires is retained.

Cookie Use

We use session cookies to keep your login active and preference cookies to remember your lobby settings. No advertising cookies are placed without your consent.

Account Security

Each login is protected by OTP verification sent to your registered mobile number. Unusual access attempts trigger an automatic account hold pending your confirmation.

Your Rights

You may request data access, correction, or account closure at any time. Submit your request via live chat or email with your account ID — we process it within the timeframe required by applicable law.

Common Questions About These Terms

These are the questions we receive most often about how our terms apply to accounts, wallet transactions, and access eligibility. If your question is not covered here, contact support directly through live chat or email.

Yes. Every wallet transaction processed through DANA, OVO, or GoPay on your account is subject to these terms, including the verification steps we require before a withdrawal is released.

We post updates here with a revision date at the top of the page. Continuing to use your account after that date constitutes acceptance of the revised terms.

We will contact you via your registered email to explain the reason. You can respond through live chat or email with your account ID to begin the review process.

Contact support by live chat or email with your verified account ID. We will provide a summary of stored data within the period required under applicable law in your region.

Access depends on local law and is available only in regions where it is permitted. Eligibility is confirmed at registration and again when a withdrawal is requested.

Raise the dispute directly with our support team first — through live chat or email — before contacting DANA, OVO, or GoPay. We need your account ID and the transaction reference to investigate.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.