Reference

Understand the Rules Before You Play

The legal terms on this page govern your account and your use of slot368, where access is available under local law in Indonesia.

Account TermsData & PrivacyPayment ConductEligibility RulesContact Rights
slot368 Understand the Rules Before You Play
REACH OUR TEAM

How to Contact Us on Policy Matters

If you have a question about these terms, need to request a change to your account data, or want to raise a legal or privacy concern, our support team handles those requests directly. Reach us through any of the channels below and a team member will respond in accordance with the nature of your request.

Team online

Live Chat

Start a live chat from any page on slot368. A support agent can walk you through account terms, data requests, or policy questions in real time.

Email Support

Send detailed legal or data-related enquiries to our support email. We respond with a reference number so you can track the status of your request.

Help Centre

Our help centre covers common policy topics including account closure, data access requests, and what to do if you believe your account has been accessed without your permission.

HOW WE HANDLE DATA

Account Security and Your Data Rights

We hold your personal data only for as long as your account is active or as required by applicable law. You have the right to request a copy of the data we hold on you, ask us to correct inaccurate information, or request deletion where law permits. Submit any of these requests through live chat or email and we will confirm receipt within a reasonable timeframe.

Data Retention

We retain account and transaction records for the period required under applicable regulations. Once that period expires, data is deleted or anonymised from our systems.

Cookie Use

We use functional and analytics cookies to keep your session active and to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Account Security

Your account is protected by password authentication and OTP verification on sensitive actions. If you suspect unauthorised access, contact support immediately to freeze your account.

Requesting Changes

To correct, export, or delete your personal data, contact us via live chat or email with your registered account details. We verify identity before processing any data request.

Common Questions About Our Legal Terms

These are the questions we hear most often from account holders about their rights, data, and how our terms work in practice.

Access depends on whether the activity is permitted under local law in your region. We only make the platform available in eligible areas where local law allows it.

We collect the information you provide during registration — name, contact details, and wallet information like your DANA, OVO, or GoPay account — to verify identity and process transactions.

Contact our support team via live chat or email with your registered account details. We verify your identity first, then send the requested data within a reasonable processing period.

Yes. Submit a deletion request through live chat or email. We will close your account and delete personal data subject to any retention obligations required by applicable law.

Any remaining withdrawable balance will be returned to the wallet used for your last deposit before the account is closed, subject to our standard verification process.

We post the updated terms with an effective date. If you continue using your account after that date, that counts as acceptance. You can also close your account if you do not accept the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.