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How slot368 Handles Your Personal Information

Your account data stays with us — protected, used only for what we tell you, and never sold. This policy covers everything from how we collect your details when you connect via DANA, OVO, or GoPay, to how you can request changes or deletion…

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and deleteIndonesia-applicable data handlingSecure account sessions
slot368 How slot368 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review what we hold, correct something, or submit a deletion request, our support team handles privacy queries directly. You don't need to go through a third party — just contact us through any of the channels below and we'll respond to your request.

Team online

Live Chat

Open the live chat window from any page while logged in. Privacy requests submitted here are logged and tracked against your account for follow-up.

Email Support

Send your data request to our support address. Include your registered account name and the wallet you use — DANA, OVO, or GoPay — so we can locate your records quickly.

Account Settings

Log into your account on mobile or desktop, head to Account Settings, and use the Data Request form to submit access or deletion requests directly from your profile.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

slot368 applies consistent data-handling practices across every account function — from the moment you link your OVO wallet to the day you close your account. Here's what that looks like in practice.

Encrypted Account Sessions

Every login and payment session runs over SSL encryption. Your DANA, OVO, or GoPay transaction details are never transmitted in plain text, and session tokens expire automatically after inactivity.

Cookie Controls

We use session cookies to keep you logged in and performance cookies to speed up page loads. You can review and clear cookies through your browser settings at any time without losing your account.

Data Retention and Deletion

We keep your account data while your account is active and for the legally required period after closure. Submit a deletion request via Account Settings or live chat and we'll confirm the timeline that applies to your region.

Your Access Rights

You can request a copy of the personal data we hold for your account at any time. Email or live chat works — we'll verify your identity against your registered wallet and respond within the timeframe local law requires.

Common Questions About Your Data Rights

These are the questions we hear most from people reviewing how slot368 handles their information. If your question isn't here, reach out via live chat or email and we'll answer it directly.

We collect your name, contact details, and the wallet you link — DANA, OVO, or GoPay. Device data like your IP address and browser type is also logged to protect your account from unauthorised access.

Your data is shared only with the payment processor needed to complete your transaction — for example, DANA or GoPay when you make a deposit. We do not sell your personal information to advertisers or data brokers.

Log into your account, go to Account Settings, and submit a Data Request. Alternatively, contact us via live chat or email with your registered wallet name and we'll process your access request accordingly.

Yes. Submit a deletion request through Account Settings or via our support email. We'll confirm what can be removed and what we're required to retain under applicable law in your eligible region.

We retain your data for as long as your account is active. After closure, we keep records for the period required by applicable local law — the exact duration depends on your eligible region and the nature of the data.

All payment sessions use SSL encryption, so your wallet details travel securely. Session tokens expire after inactivity, and we never store your full wallet credentials on our servers — only the transaction reference your provider returns.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.